Privacy Policy
Your privacy and data security are fundamental to how we build and operate Klassiko. This policy explains how we collect, use, and protect your information.
Last updated: June 16, 2025
Table of Contents
1. Introduction
Welcome to Klassiko, an educational technology platform designed to help teachers, schools, colleges, and coaching institutes create exam papers and conduct online quizzes. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how Klassiko (we, our, or us) collects, uses, processes, and protects information when you use our platform, whether you are a teacher, student, administrator, or institutional user.
By using Klassiko, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Full name and email address
- Role (teacher, student, administrator)
- Institution or organization name
- Phone number (optional)
- Profile picture (optional)
- Account preferences and settings
Educational Data
To provide our core services, we collect and process:
- Class and course information
- Question banks and exam content created by teachers
- Quiz and exam responses from students
- Grades, scores, and performance analytics
- Assignment and assessment data
- Student enrollment and class participation records
Usage and Technical Data
We automatically collect certain information when you use our platform:
- IP address and device information
- Browser type and version
- Operating system and device specifications
- Pages visited and time spent on the platform
- Click patterns and feature usage
- Error logs and performance data
3. How We Use Your Information
Core Platform Services
- Create and manage user accounts and profiles
- Enable exam paper generation and quiz creation
- Facilitate online assessments and grading
- Provide performance analytics and reporting
- Manage class enrollment and student-teacher relationships
- Generate and export assessment reports
Communication and Support
- Send important service notifications and updates
- Provide customer support and technical assistance
- Respond to inquiries and feedback
- Send educational content and platform tips (with consent)
Platform Improvement
- Analyze usage patterns to improve our services
- Develop new features and functionality
- Ensure platform security and prevent fraud
- Conduct research for educational technology advancement
4. Data Storage and Security
Security Measures
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Secure database storage with encryption at rest
- Regular security audits and vulnerability assessments
- Multi-factor authentication options
- Access controls and role-based permissions
- Regular data backups and disaster recovery procedures
Data Retention
We retain your information for as long as necessary to provide our services:
- Account data: Retained while your account is active
- Educational records: Retained for 7 years after account closure
- Usage logs: Retained for 2 years for security and analytics
- Marketing data: Retained until you opt out or request deletion
Data Location
Your data is stored on secure servers located in the United States and European Union, with appropriate safeguards in place for international data transfers in compliance with applicable privacy laws.
6. Third-Party Services
We work with trusted third-party service providers to deliver our services effectively:
Infrastructure and Database
- Supabase: Database hosting and authentication services
- Vercel: Application hosting and content delivery
- AWS/Google Cloud: Additional cloud infrastructure services
Analytics and Monitoring
- Google Analytics: Website and application analytics
- Sentry: Error monitoring and performance tracking
Communication
- SendGrid/Mailgun: Email delivery services
- Twilio: SMS notifications (if applicable)
All third-party providers are carefully vetted and required to maintain appropriate data protection standards. We only share the minimum necessary information required for service delivery.
7. Your Rights
You have several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you.
Update Information
Correct or update your personal information through your account settings.
Delete Your Data
Request deletion of your personal information, subject to legal requirements.
Data Portability
Export your data in a commonly used, machine-readable format.
Restrict Processing
Limit how we process your personal information in certain circumstances.
Withdraw Consent
Withdraw consent for data processing where consent is the legal basis.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.
8. Children’s Privacy
Klassiko is designed for educational use and may be used by students under the age of 18. We are committed to protecting the privacy of all users, including minors.
COPPA and FERPA Compliance
- We comply with the Children’s Online Privacy Protection Act (COPPA)
- We adhere to the Family Educational Rights and Privacy Act (FERPA) requirements
- Parental consent is obtained through educational institutions for users under 13
- Student data is only used for legitimate educational purposes
Educational institutions using our platform are responsible for obtaining appropriate consents and ensuring compliance with applicable laws regarding student data privacy.
Parents and guardians have the right to review, modify, or delete their child’s personal information by contacting their educational institution or reaching out to us directly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Email notification to all registered users
- Prominent notice on our platform
- Updated Last Modified date at the top of this policy
- For significant changes, we may require explicit consent
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to contact us:
General Inquiries
Data Protection Officer
Response Time
We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters or data breach concerns, please call our support line directly.
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.